Key accountabilities and decision ownership
Assist and advise key stakeholders COPs, CBU, FCoE, etc) on the structure and development of commercial strategies to maximize business profitability across complex multi-faceted commercial propositions spanning all types and forms of SME and SOHO customers.Develop and drive indirect channel strategic plan.Develop route to market strategy and extract value from existing corporate relationships.Attend customer visits and coordinate sales team negotiations in line with business principles.Ensure customers are served on time in line with BAU with internal and external stakeholders.Provide thought leadership in how sales activities may be structured to both internal and external customers to drive incremental profitability for EBU – SME in Telecel.Development of internal tools and processes to support the evolution of FBB and Fixed Voice in Telecel Enterprise and the changing requirements from our SME customers.Use competitor and industry analysis and insights to develop various sales approach to help differentiate Telecel from its competitors thereby driving increased market share, revenue and profitability.Work closely with SME & SOHO teams, CBU, Finance and the wider EBU team with a specific focus on supporting the sales and service teams. Technical / Professional Expertise
Proven sales experience Telecoms/IT-related service experience (Essential).First Degree preferably Telecom/Business Management/B.
ComPostgraduate business qualificationMinimum 2-5 years of relevant experience in mid-management levelProven experience in customer-facing environments.
Computer Literate (Excel and PowerPoint) Essential. Key Performance Indicators
Deliver Sales acquisition and revenue targets.Deliver monthly collection target.Manage bad debt within the agreed target.