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Urgent! Operations Manager Position in Accra - Confidential

Operations Manager



Job description

•Degree or technical certification in Telecommunications, Electrical, or Mechanical Engineering.

• Hands-on experience with broadband installations, FTTH, wireless, or field telecom systems.

• At least 3–5 years in an operational or field management role.

• Proven ability to manage field technicians and coordinate multi-site projects.

• Familiarity with ERP tools, workflow tracking, and performance reporting.

A Reputable Company


JOB PURPOSE:


The successful candidate will oversee the day-to-day execution of broadband installation projects, ensuring effective coordination of teams, timelines, and technical workflows.


ROLE SPECIFIC REQUIREMENTS:



  • Leads and supervises daily field operations across multiple broadband installation sites.

  • Oversees scheduling, technician deployment, and workflow coordination.

  • Ensures quality control, service standards, and safety protocols are consistently met.

  • Liaises with the office team to align reporting, logistics, and internal coordination.

  • Collaborates with the Organization’s telecom partner to align on delivery targets and issue resolution.

  • Monitors team performance, troubleshoots field challenges, and supports decision-making.

  • Tracks progress, reports key metrics, and contributes to operational planning.

  • PERSON SPECIFIC REQUIREMENTS:



  • Strong communication and planning skills

  • Strong attention to detail and reliability.

  • Problem solving and critical skills

  • Adaptable to dynamic operational challenges.


  • Required Skill Profession

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